If you SEE your missing pet on our Lost & Found page and it is after hours, please TEXT your pet’s information such as picture, vet records, or other proof of ownership, along with your contact info to 469-503-0150 to arrange a possible reunite. The after hours number only receives text messaging, phone calls will not be answered.

This phone line is for lost pet inquiries, animal emergencies will need to call 972-223-6111.

Scheduling an appointment to surrender your pet is no longer a requirement. We kindly ask for your patience, as this change may lead to increased wait times while we strive to provide the highest level of service to both our community and pets. Appointments can still be arranged for potential placement benefits and first-come, first-served opportunities on the same day. To make an appointment, please call us at 972-291-5335 during business hours.

If you are missing a pet, it is highly recommend to visit the shelter for an in-person walk through and to check our Lost & Found Animals. Stray animals are held for 72 hours for owner reclaim.